Our policy

Cotswold Furniture Collection understands the importance of safeguarding your personal information, and collects and stores all personal information in accordance with the National Privacy Principles 1988 (Privacy Act).

We also comply with the Spam Act 1993 in relation to the transmission of emails.

Generally, Cotswold Furniture Collection does not release personal information. However in response to a legal requirement, in the case of an emergency or in exceptional circumstances we may, at our discretion, authorise the release of the personal information. In other situations the collection, use and disclosure of personal information is governed by this privacy policy.

How we collect information

Cotswold Furniture Collection may make a record of your visit and log your visit for statistical and business purposes.

If you send us an email message we will record your email address. We will only use your email address for the purpose for which it was provided. We will not use your email address for any other purpose (including adding it to any mailing list) without your express approval.

If we require you to complete an electronic form on this site and in doing so it requires you to enter personal information, we will collect that information to allow us to respond to your request. We will not collect personal information that would be unlawful, unnecessary or unrelated to Cotswold Furniture Collection activities or business.

If this site contains a link to another site, we are not responsible for the privacy practices or the content of such other sites.

Types of information collected from our website

When individuals visit our website they may have the following information recorded by our Internet Service Provider (ISP):

  • Server/IP address
  • Domain name
  • Date and time of visit to our website
  • Pages accessed
  • Documents downloaded
  • Previous site visited
  • Type of browser used

Our website uses cookies. Cookies are small files of information that save and retrieve information about your visit to our site. If you do not wish information to be gathered on a cookie it is possible to disable the acceptance of cookies by your web browser. If you want to do this you should contact your ISP. If this site uses a cookie to deliver contents we think will interest you, the cookie may also be used for authentication. by recording pages that are visited frequently. If you do not wish your internet browser to accept cookies please change your browser settings.

Any other information collected via our website is provided to us voluntarily.

How we protect your information

All information we collect is used to provide product and/or service information to our clients and customers.

We have strict security measures in place to ensure physical and electronic access to information is restricted. However, the Internet is a non-secure public medium, and information sent to us through the Internet is liable to security breach, and is sent at the sender’s risk.

Accessing your information

Our website visitors may access personal information we hold concerning them, except in such circumstances where access may be denied under the Privacy Act 1988.

Please contact our Privacy Officer to make a request for access to your information. Where appropriate you may be charged a fee for costs incurred in the provision of complying with the request.

If access is denied, you will be provided with the reasons for our decision.

Changing your details

If you believe that any information we hold about you is inaccurate, please contact our Privacy Officer to discuss.

Contact Us

You can contact the Cotswold Furniture Collection Privacy Officer using the details on our contact page, or email sales@cotswoldfurniture.com.au