The Vincent Sheppard finished product is sprayed in Australia using high quality commercial grade paint in the colour of your choice. In the outdoor aluminium range we also include Lesonal in the paint to ensure full protection against Australia's harsh climate.
To care for your Vincent Sheppard products, simply wipe them down with a damp cloth every so often to remove dirt and dust.
Although the Verandah Collection can be outdoors, try to protect the furniture from falling leaves and dirt and if possible use (or store) on a covered verandah or terrace, away from the worst of the sun. Do not allow it to remain damp for long periods of time. During inclement weather we suggest you remove your cushions from the furniture and store in a dry place.
It is advisable to use touch up paint, or have your loom resprayed if you notice any areas of damage or the paint wearing away. Take good care of your furniture and you will ensure it lasts for many years.
Teak is a deciduous hardwood tree and contrary to popular belief, comes from the highlands and not from tropical rainforests. No other wood shares teak's exceptional strength and durability. Its unique texture and leathery smell are due to its high oil content. These characteristics, combined with the wood's high density, prevent warping and rot, allowing the furniture to stay outdoors in all conditions, without maintenance or preservatives. Teak is a natural product and, because of this, fluctuations of temperature and humidity may cause surface cracking and in particular the end grains. This is normal and will not affect the durability or strength of the wood.
Left outdoors, untreated teak will adjust to the elements over the years and the colour of the wood will change to an attractive silver grey, aided only by an occasional washing with warm soapy water in order to discourage moss. You can either to leave your teak furniture to go a beautiful silvery grey, or choose to oil it.
Oiling - Cotswold recommends using Sadolin Teak Oil from Sikkens Woodcare Products. This is available at most hardware stores. Once you receive your Teak simply allow to furniture to weather for a fortnight, then wash well to rid it of any dust or dirt. Once completely dry, use a paintbrush and apply the oil. It will need at least two coats. You may need to sand back the furniture and repeat the oiling process at least once a year. If the furniture is already grey and you wish to restore the original colour: firstly wash the furniture with warm soapy water and a household scrubbing brush to remove all dirt, moss, bird droppings etc. When the furniture is dry, sand it back completely. Once the furniture is completely back to the original teak wood colour, wash down to remove the teak dust and leave to dry, then apply a good quality teak dressing/protector.
Grease spots have appeared on the furniture - This is a natural feature of the wood and grease spots should gradually disappear after being exposed to sunlight. However, should you wish to remove these blemishes, we recommend using a degreasing agent and gentle scrubbing with a brush. Rinse off with clean water. Persistent grease spots can be removed by using white spirit.
The furniture has developed mildow spots or black blemishes - This is usually the result of rainwater or sometimes sap dripping from the leaves of trees onto the wood leaving dark marks and spots. Ideally, we recommend the furniture is not placed under trees. However, these marks can be removed by lightly sanding with fine sandpaper.
How should candle wax or wine stains be removed? - Candle wax can be removed by placing brown paper over the wax mark and pressing with a warm iron. This will melt the wax, drawing it out of the wood and onto the paper. For wine stains, we recommend using mentholated spirits to wipe the area clean.
The furniture doesn't seem to be the same colour as the one I saw in the showroom? - This is due to the finished item being packaged and stored until delivery to the customer. Once the item is placed outside in daylight, the wood will return to its natural colour.
Will my teak furniture last? - Decades of craftsmanship is built into every piece of Cotswold Collection teak. Every joint - using tradition tenon and mortise joints - secured with teak dowels indicates the care and attention to detail that distinguishes our furniture. Most assembly components are made of brass and stainless steel to ensure against rust or deterioration.
All these features guarantee you are purchasing the very best in outdoor leisure furniture - classic and contemporary designs with heirloom quality, impervious to the elements from generation to generation.
Cleaning Fermob Furniture - Metal furniture can be cleaned using either clean water or water containing a non-detergent soap. The furniture should then be wiped dry to remove any smears or traces of limescale. Abrasive sponges should not be used to scrub the furniture, and no abrasive powders or other types of detergent should be used. For dirt that is more heavily ingrained, you should use either a window-cleaning product that contains alcohol, or a specific product such as Star brite® Multi-Purpose Cleaner. For furniture incorporating both metal and Outdoor Technical Fabric (the polyester type mesh by Ferrari and Twitchell USA), the fabric should be cleaned with soapy water. For ingrained dirt, you should use a brush and a specific product such as Star brite® Multi-Purpose Cleaner.
Maintaining Fermob Furniture - All our products are delivered with pads that protect the furniture feet as well as floor surfaces. These pads prevent any degradation or damage to the feet resulting from contact with the ground, which can sometimes be damp or harsh. We recommend that you replace any lost pads by ordering a new set from your Fermob dealer.
You should not allow water to accumulate on or around your furniture, especially around the feet and pads.
Any scratches should be quickly treated by using touch up paint. If rust begins to appear as a result of a scratch or bump, you should not sand it, but instead apply an anti-rust product as quickly as possible, and then repaint the area by contacting Cotswold and requesting a small tin of the original colour.
Table tops should not be covered with plastic sheeting: the chemical components in this type of material can, over time, alter the appearance of the paint as well as its protective anti-corrosion and anti-UV properties.
Furniture that features OTF (Outdoor Technical Fabric) should be protected from potential damage from contact with sharp objects or sources of heat such as cigarettes.
The lifespan of your furniture will vary in relation to the conditions and type of use. To maximise the lifespan of your product, we recommend that you store it in a dry, well-ventilated place during the winter, and ensure it is protected from any knocks and bumps.
To prevent scratches and water retention, we recommend that you do not place decorative objects or flower pots on tables. Please avoid placing your chairs upside down on tables.
We recommend that you clean off any traces of bird droppings as quickly as possible, as these can be particularly damaging and may lead to the permanent corrosion or staining of your furniture.
Recycling your packaging - Fermob furniture is designed and manufactured using recycled and recyclable materials. To help us protect the environment, please remember to take your packaging and any old unwanted furniture to your local waste disposal centre for recycling.
NATURAL OUTDOOR FINISH
Furniture supplied in Arbor Vetum's natural outdoor finish requires no other maintenance than a periodic scrub with natural soap, warm water and a soft scrubbing brush to remove any natural build-up. Most stubborn marks can be removed by sanding back the stain with the correct guage of sandpaper or wire wool. Alcohol, wax and oil based treatments will mark the furniture although they can often be removed by scrubbing. Do not expose surfaces to hot objects.
Once silvery grey, which is the result of the natural process of oxidization and the effect of sunlight on the exposed timber, the original teak colour can always be restored by carefully sanding back the surface.
To oil the Arbor Vetum Teak range, we recommend using Sadolin Teak Oil from Sikkens. Please refer to the Sadolin product for detailed instructions.
STANDARD LACQUER FINISH
Arbor Vetum's standard lacquer finishes (available by special order only) are resistant to chlorinated water, organic treatment oils & lotions, moderate heat, non acidic spillages and alcohol.
Cleaning is simple and normally only requires a wipe down with a damp cloth. Avoid using abrasive cleaners and / or abrasive materials to clean and /or spray polishes as they will damage the surface finish. More stubborn marks can be removed by rubbing in the direction of the wood grain using hot water with a small quantity of liquid soap.
The Bowline Collection by Gaze Burvill is designed and made to last a long time, in most circumstances the only care required is to keep the furniture clean, this will not only enhance your enjoyment of it but will also prolong the life of the fabric.
General Cleaning - Bowline Furniture is cleaned with a garden hose or warm water and mild soap. This method of cleaning is applicable to all the surfaces from the Sunbrella fabric and the stainless steel frame, to the leather arms and glass table tops. If you use any cleaning products always rinse the furniture with fresh water afterwards and towel dry.
Use in Marine Environments - When used directly on or near the sea where the furniture may come into contact with salt water either directly or indirectly from spray or the atmosphere the furniture should be thoroughly rinsed after each contact and washed weekly. Any surface discolouration of the stainless steel caused by salt water, if not removed by soap and water, may be removed by using a synthetic scouring pad in a random rather than uni-directional motion.
Storage - When the furniture is not used for prolonged periods of time we recommend that you store it in a dry place out of the sun and weather. Please make sure that the furniture is clean and completely dry before storage as this will reduce the likelihood of mildew etc forming on the covers.
Fabric - General cleaning can be carried out with the fabric on the frame using water and mild soap. Machine Washing of the Fabrics: For more intense cleaning, the fabrics may be removed from the frames and machine washed using cold water and natural soap. Sunbrella will air dry extremely quickly. If you prefer tumble drying, make sure that you use low heat.
Stainless Steel - The best way to keep the attractive surface appearance of stainless steel is to keep it clean. This will also help prevent any surface damage which can lead to discolouration.
Cleaning Agents - Good cleaners for Stainless Steel are soap or mild dilute detergent applied with a soft cloth or synthetic sponge. Rinse well afterwards and towel dry. Proprietary solutions are generally safe as long as they are used in accordance with the manufacturer's instructions. To rub out surface marks and scratches use a synthetic scourer such as a Scotch-Brite in a random rather than uni-directional motion. Please note: steel scouring pads or wire wool must never be used to clean stainless steel.
Replacement parts - Replacement covers and fastenings, in standard or custom colours are available from Gaze Burvill, please contact Cotswold Furniture for more information on this in the Asia Pacific Region.
Made in the Shade umbrellas are now made with 100% outdoor acrylic fabric. Maintain your umbrella by hosing away the pollens regularly and making sure it is completely dry before storing away. Made in the Shade umbrella covers are very useful and can also be purchased from Cotswold.
In the event of strong or high winds, ALWAYS put your umbrella down and tie with the provided strap, otherwise you risk breaking one of the arms of the umbrella. The hood design allows for stability in a moderate breeze and enables hot air to escape through the top vent, however we recommend you don't leave your umbrella up unattended. Broken arms are able to be easily replaced, so just contact us if you need help with this.
Is your umbrella in need of a make over? Has the cover had its day, or does the pole need revarnishing? Contact Made in the Shade directly on 03 9785 1236 and they will be able to arrange this for you.
All fabrics have slightly different care information. Please contact us on 1800 677 047 if you need any help and we will be able to source and provide the manufacturer's care instructions.
The Cotswold Wovenfibre products are sprayed in Australia using high quality commercial grade paint in the colour of our customer's choice. To care for your Wovenfibre products, simply wipe them down with a damp cloth every so often to remove dirt and dust. It is advisable to use touch up paint, or have your loom resprayed if you notice any areas of damage or the paint wearing away.
Take good care of your furniture and you will ensure it lasts for many years.